Contact

We check it. Usually within 24-48 hours. Sometimes longer if we're doing other things.

RESPONSE TIME: Business days: Faster Weekends: Slower Holidays: Slowest

WHAT TO EXPECT:

• No automated response
• No ticket number
• No "your call is important to us"
• Just a person reading your email and responding

VALID REASONS TO CONTACT:

• Order issue (wrong item, damaged, missing)
• Shipping question (where is my brick)
• Return inquiry (don't want the brick anymore)
• Wholesale inquiry (we'll say no, but you can ask)
• Press inquiry (why would press care about a brick)
• General question (we'll answer if we feel like it)

INVALID REASONS TO CONTACT:

• Asking if this is real (it is)
• Asking for discount codes (we don't do those)
• Asking if we're serious (see FAQ)
• Telling us your life story (we don't need context)

PHONE: We don't have one. Call your mother instead.

SOCIAL MEDIA: Instagram: @unbranded We post sometimes. We don't reply to DMs asking when we'll restock. We'll restock when we restock.

PHYSICAL LOCATION: None. This is the internet. Everything ships from a warehouse. You cannot visit the warehouse.